* How do you make a cream?

Creams are an emulsion – that’s a blend of oils and waters.

Everything is made by hand in small batches by Lisa.

The quality of ingredients and the process itself are key factors

in producing such high quality products.

 * Where do the ingredients come from?

All are sources from suppliers within the UK,

although as they are certified organic or natural ingredients

they may not originate within the UK.

* Why aren’t the products 100% organic?

Not all ingredients are available as certified organic in which case the best quality natural ingredients will be sourced.


* What are phenoxyethanol, ethylhexlglycerin, benzyl alcohol, potassium sorbate and lactic acid used for?

These form part of the 2 preservative systems used. Phenoxyethanol, benzyl alcohol and potassium sorbate (a commonly used food preservative) for one preservative system and phenoxyethanol and ethylhexylglycerin form the other. Both preservative systems are acceptable to the Soil Association, which is the foremost organic Certficiation Body in the UK.


* How are products tested?

Cicely‘s products are not tested on animals and contain no animal ingredients except beeswax in body butters and lip balms.. They are tested by Lisa and family and friends before being certified by a chemical analyst, in accordance with EU Legislation.


* Are Cicely’s products suitable for vegetarians?

Lisa is a vegetarian herself and these products are suitable for vegetarians, in most cases for vegans (apart from products containing beeswax).

* Where does the lactic acid come from?

This is vegan friendly, derived from plant acids, not derived from animals.


* What are linalool and limonene, etc?

These are the naturally occurring chemical components found in essential oils. Those used in the products are included in the chart below. EU legislation requires these to be specified on labels where these are over a certain percentage (0.001% in leave on products or 0.01% in rise off products)

* Tell us about the packaging

The glass jars used are reusable or recyclable and the plastic bottles used for shampoos, body washes, etc are made from PET plastic which is fully recyclable. The aluminium lids are also recyclable.


* What are nasties – parabens, SLS?

These are the chemical often used in skin care such as SLS and parabens.

Parabens is a commonly used preservative which is often used in skin care as a preservative. There are various parabens, such as butlyparabens, isobutylparaben, isopropylparaben. These are controversial and thought to be associated with cancer, in particular breast cancer.

SLS or SLES are sodium lauryl sulphate or sodium laureth sulphate which are industrial strength detergents commonly causing dry skin, eczema, dermatitis.

Aluminium chlorohydrate is commonly found in deodorants and associated with Alzheimer’s disease and breast cancer. It is a neurotoxin.


There are many more which you can learn about conducting a little bit of simple research of your own on the internet.



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